Whenever you’re trying to validate a transaction or complete it, you need to connect to a secure network. These networks are often protected with SSL (Secure Socket Layers) and TLS (Transport Layer Security) sockets. By doing so, transactions can be protected from interference by malicious software and hackers. But there can be time when you face error when reading from SSL socket connection in QuickBooks POS. If this so happens then connect for help.
Each transaction needs to happen over a secure network otherwise it will fail. Whenever you’re trying to authenticate the transaction from QB POS, the details are sent to the bank over a secure network. You’ll have to configure this secure network if something goes wrong.
Note: Users should update their system’s BIOS, browsers and QB POS. Doing so may resolve the error as updates address many of these bugs.
Error When Reading from SSL Socket Connection
Before making any changes to QB or related programs, make sure that your internet is working properly. Also, disable any security software like windows firewall and test the network by authenticating the transaction.
If the transaction completes, then the problem is with firewall. In such a case, you must set inbound and outbound rules through advanced firewall settings.
EFT Server Program
The EFT Server program is used from properly sending the payment request over through a SSL socket connection. If this program isn’t functioning as intended, then you’ll always get an error while authenticating the transaction. Most of the times, you’ll get one of the following connection errors:
- QuickBooks POS error 10060
- QuickBooks POS error 11001
- QuickBooks POS error 10061
To fix the EFT server program error, you need to follow the steps provided below:
- Log into Windows with an Administrator Account
- Open QuickBooks POS
- From the top menu bar, click on Tools
- Select User Information
- Find information about the WS-EFT The information about this server is required by QB POS to authenticate transactions through an SSL socket connection.
- Enter the details for the server through which you want transactions to be authenticated.
- Save the changes
Now, you should be able to authenticate transactions through SSL socket connections and your issue, “Error When Reading from SSL Socket Connection” should no longer be a problem anymore.
One of the best things about SSL is the type of security it provides. It defends the network against cyber attacks from hackers. It is always advised not to authenticate transactions over a server that isn’t configured properly.
Reach us for help:
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If you’re still having trouble while authenticating your transactions or you are still not able to resolve your issue then we highly suggest that you give us a call. We’re a QuickBooks POS technical support Company who provides round the clock services. To know more, feel free to contact us at the toll free number provided.
I still cannot authenticate my transactions. What should I do?
The underlying problem might be different and hence you need professionals help. Call us and our agents will resolve your issue.